The Terms and Conditions is a legal Agreement between you being,as a User, Partner, individual customer or beneficiary of our services and PhoeniqTravel and Tourism.
The services that PhoeniqTravel provides to its customers through the www.phoeniq.com are subject to the following Terms and Conditions TAC. Phoeniqreserves the right to update the TAC at any time without notice to User.
User is responsible for all User’s Account (under any screen name or Password) and for ensuring that all use of User’s Account complies fully with the provisions of this Agreement.
User shall be responsible for protecting the confidentiality of User’s password(s).
Phoeniqshall have the right at any time to change or discontinue any aspect or feature of its portal.
The most current and updated version of the TAC can be reviewed by clicking on the “Terms and Conditions” hypertext link located at the bottom of our portal/website.
Description of Services
Phoeniqtravel and tours, provides services within a 24 hour turnaround time by a highly skilled staff who have been trained to understand client needs and offer the best options available.
We wholesale and retail our packages and this gives us the cutting edge in terms of offering our clients the most competitive rates.
Our comprehensive online system www.phoeniq.com has enabled us to provide immediate, accurate, best rates, and a wide range of verities via connecting GDSs , direct connect with airlines, low cost carrier content, and most wholesalers of travel business.
We have partners with reputable tour operators in various destinations to offer the best rates for group and individual tour packages.
MICE (Meetings, Incentives, Conferences, and Exhibitions )
Tours (local & International)
Meet and Assist
The services, including any updates, enhancements, new features are subject to the TAC.
phoeniq.com contain copyrighted material, trademarks and any other proprietary information, including but limited to,text, software, photos, videos, graphics and the entire content of www.phoeniq.com are copyrighted as a collective work under UAE company called PHOENIQ FZE located in DSO Dubai Silicon Oasis.
User may not modify, publish, transmit, participate in the transfer or sale, or in any way to exploit any of the content, in whole or in part.
Member/subscription Account, Password and Security
If any phoeniq.com services require User to open an account,User must complete the registration process for Login by providing Phoeniq with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and user name and protect them. User is entirely responsible for maintaining the confidentiality of User’s password and account. Furthermore, the user is entirely responsible for any and all activities that occur under User’s account.
User agrees to notify Phoeniqimmediately of any unauthorized use of User’s account or any other breach of security. Phoeniqwill not be liable for any loss that User may incur as a result someone else using User’s password or account, either with or without User’s knowledge. However, User could be held liable for losses incurred by phoeniq.com or another party due to someone else using User’s account or password to harm our portal. User may not use anyone else’s account at any time, without the permission of the account holder.
Force Majeure- Disclaimer of Warranty; Limitation of Liability
Phoeniqwill not be responsible for any failure or delay in performance due to circumstances beyond its reasonable control,including without limitation acts of God, war, riot, embargoes,acts of civil or military authorities, fire, floods, accidents,power failure, network failure, failures of third party service providers (including providers of internet services and telecommunications).
Phoeniqhas the right to immediately terminate User’s account in the event of any conduct by User which considers at its sole discretion being unacceptable, or in the event of any breach of the obligations of this Agreement by User.
www.marrota.com for Travel & Tours services was registered under a UAE company called PHOENIQ FZE located in DSO Dubai Silicon Oasis as listed in "contact us", this formally marked our entry into the travel industry.